Medical Concierge | Elivarium

A patient's journey

The questions we answer for you

Before deciding on a treatment in another country, the same questions always come up. Elivarium exists to answer every one of them.

Yes, when the specialist and facility are properly certified. Every profile in the Elivarium network goes through an individual verification process before we recommend them.

Treatments in Mexico typically cost 40–70% less than in the US or Canada. We share a transparent quote before you make any decision.

It depends on the treatment: 2–4 days for non-surgical procedures, up to 10–14 days for combined surgeries. We confirm this with you while planning your trip.

That's exactly what we do: we only recommend specialists certified by recognized boards, working in accredited facilities.

We share accommodation recommendations built around your recovery, close to your specialist and suited to your needs.

We coordinate your arrival so you don't have to figure it out alone, especially during the most delicate days of your process.

We coordinate transportation to every appointment, so your only focus is your treatment.

We confirm you're fit to travel and follow up on your recovery even after you're back home.

How we accompany you

At every stage of your journey

We don't provide medical services, we don't replace your doctor, and we're not a clinic. We coordinate the entire experience so you can travel with peace of mind.

Reception and welcome coordination from your arrival in Mexico City

Coordinated transportation between the airport, your accommodation, and your appointments

Specialized recovery accommodation, matched to your treatment and your needs

Coordination of your appointments with your specialist

Post-operative support, including recovery services when your treatment calls for them

Local assistance and orientation during your stay in Mexico City

Follow-up during your recovery, even after you're back home

Recovery Accommodation

Built around your recovery, not just a place to stay

We work with specialized accommodation for patients traveling for a medical or aesthetic treatment, very different from a traditional luxury hotel. Depending on your procedure, it can include equipment and services built specifically around your recovery.

Specialized recovery chairs, when the procedure calls for them

Post-operative massage coordination

Additional recovery support

Chef service when available or needed

Exact availability depends on your treatment and is confirmed while planning your trip.

The process

Three stages, one continuous support

Before you travel

We answer your questions about the treatment, share transparent cost and timeline information, and plan your trip, including recovery-focused accommodation, before you even land in Mexico.

During your stay

Airport reception, transportation to every appointment, coordination with your specialist, and access to recovery support when you need it, all coordinated day to day while you're in Mexico City.

Back home

We confirm you're fit to travel, coordinate your trip back to the airport, and follow up during your recovery, even after your flight home.

We don't sell doctors.

We coordinate your entire medical journey